Terms of Service

1. Agreement to Terms

By creating an account or using Practise Board ("the Service"), operated by Practise Board Pty Ltd ACN [pending] ("we", "us", "our"), you ("you", "User", "Subscriber") agree to be bound by these Terms of Service ("Terms"). If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.

If you do not agree to these Terms, do not use the Service.

2. Description of Service

Practise Board is a cloud-based practice management platform designed for accounting and professional services firms. The Service provides job tracking, client management, team collaboration, recurring job automation, document workflow, and related features as described at practiseboard.com.au ("the Platform").

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable.

3. Account Registration and Security

You must provide accurate, complete, and current information when registering. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately at support@practiseboard.com.au of any unauthorised access
• Ensuring all users in your firm comply with these Terms

You must not share login credentials between users. Each user must have their own account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Upload, transmit, or store any content that is defamatory, obscene, fraudulent, or infringes any third-party intellectual property rights
• Attempt to gain unauthorised access to any part of the Service or its infrastructure
• Reverse engineer, decompile, or attempt to extract source code from the Service
• Use automated tools to scrape, crawl, or extract data from the Service without our written consent
• Resell, sublicense, or commercially exploit the Service without our prior written agreement
• Introduce viruses, malware, or any other malicious code
• Impersonate any person or misrepresent your affiliation with any person or entity

5. Subscription, Billing and Payment

Free Trial. New accounts receive a 14-day free trial with full access to the Service. No payment information is required during the trial.

Paid Subscription. After the trial period, continued use requires a paid subscription. Pricing is as published on our website and may be updated with 30 days notice. All prices are in Australian Dollars (AUD) and exclusive of GST unless stated otherwise.

Billing. Subscriptions are billed monthly or annually in advance. Payment is processed via Stripe. By subscribing, you authorise us to charge your nominated payment method on a recurring basis.

Failed Payments. If a payment fails, we will make reasonable attempts to notify you. Access may be suspended if payment is not resolved within 14 days of the due date.

Refunds. We do not provide refunds for partial subscription periods, except as required by Australian Consumer Law.

GST. Where applicable under Australian law, GST will be added to subscription fees.

6. Cancellation

You may cancel your subscription at any time through the Billing section of your account settings or by contacting us at support@practiseboard.com.au. Cancellation takes effect at the end of the current billing period. You retain access to the Service until then.

Upon cancellation, your data will be retained for 90 days to allow export, after which it may be permanently deleted. We are not liable for any loss of data following this retention period.

7. Your Data

Ownership. You retain ownership of all data you upload or create within the Service ("Your Data"). You grant us a limited, non-exclusive licence to process and store Your Data solely to provide the Service.

Responsibility. You are solely responsible for the accuracy, legality, and appropriateness of Your Data. You warrant that you have all necessary consents and rights to upload and process any data relating to third parties, including your clients.

Security. We implement industry-standard technical and organisational measures to protect Your Data, including encryption in transit and at rest. However, no system is entirely secure and we cannot guarantee absolute security.

Backup. While we take reasonable precautions, you are responsible for maintaining your own backups of critical data. We recommend exporting your data periodically.

8. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. We do not sell Your Data to third parties.

9. Intellectual Property

The Service, including all software, designs, trademarks, content, and documentation, is owned by or licensed to Practise Board Pty Ltd. Nothing in these Terms transfers any intellectual property rights to you.

You may not copy, reproduce, modify, distribute, or create derivative works of any part of the Service without our prior written consent.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, error-free, or secure at all times
• Results obtained from the Service will be accurate or reliable
• Any errors or defects will be corrected

The Service is a workflow management tool only. It does not constitute financial, tax, legal, or accounting advice. You are solely responsible for the accuracy of work product produced using the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Our total aggregate liability to you for any claims arising under or in connection with these Terms or the Service shall not exceed the total subscription fees paid by you in the 12 months preceding the event giving rise to the claim
• We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, loss of business, or reputational damage, even if we have been advised of the possibility of such damages
• We are not liable for any loss or damage caused by events beyond our reasonable control, including infrastructure failures, third-party service outages, or force majeure events

Nothing in these Terms excludes liability that cannot be excluded under Australian Consumer Law, including guarantees as to fitness for purpose and acceptable quality.

12. Indemnification

You agree to indemnify, defend, and hold harmless Practise Board Pty Ltd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:

• Your breach of these Terms
• Your use of the Service in a manner not authorised by these Terms
• Your Data, including any claim that Your Data infringes a third party's rights
• Your violation of any law or the rights of any third party

13. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

14. Termination

We may suspend or terminate your account immediately, without prior notice, if:

• You breach these Terms in a material way
• We are required to do so by law
• Your use of the Service poses a risk to us or other users

Upon termination, your right to access the Service ceases immediately. Provisions that by their nature should survive termination (including indemnification, limitation of liability, and governing law) will do so.

15. Governing Law and Disputes

These Terms are governed by the laws of New South Wales, Australia. You and we each submit to the exclusive jurisdiction of the courts of New South Wales.

Before initiating formal proceedings, we both agree to attempt to resolve any dispute informally by contacting the other party in writing and allowing 30 days to reach a resolution.

16. Contact

For questions about these Terms, contact us at: